Convenience Matters

Talking all things convenience and fuels.

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Category: General Convenience

Loyalty Matters. A Lot.

#249 Loyalty Matters. A Lot.

Posted 3 days ago Tagged convenience store Loyalty Program NACS Panera Bread

Paula Thomas, Host of Let’s Talk Loyalty podcast Capturing the attention of highly attentive customers […]

https://conveniencematters.com/episode-player/3804/249-loyalty-matters-a-lot.mp3?stats-code=cmsite
The Future of Forecourt Communication is in Pixels

#248 The Future of Forecourt Communication is in Pixels

Posted 1 week ago Tagged convenience stores digital signage gas stations Open.led

Rick Sales, President, Abierto Networks, LLC How do you communicate to customers filling up or […]

https://conveniencematters.com/episode-player/3792/248-the-future-of-forecourt-communication-is-in-pixels.mp3?stats-code=cmsite
Memory Matters

#241 Memory Matters

Posted 2 months ago Tagged convenience store Memory Champion Memory Expert NACS

Chester Santos, The International Man of Memory Can you remember every customer’s name that comes […]

https://conveniencematters.com/episode-player/3719/241-memory-matters.mp3?stats-code=cmsite
Local Matters

#238 Local Matters

Posted 3 months ago Tagged 2020 Census Census2020 convenience store Economic Census gas station

Dr. Steven Dillingham, Director, U.S. Census Bureau The U.S Census Bureau has incredible research tools […]

https://conveniencematters.com/episode-player/3678/238-local-matters.mp3?stats-code=cmsite
New Normal Retail Store Design

#231 New Normal Retail Store Design

Posted 4 months ago Tagged convenience stores gas stations new normal pandemic retail store design

Joe Bona, President and Founding Partner, Bona Design Lab Six feet apart, minimal contact, sanitizer […]

https://conveniencematters.com/episode-player/3624/231-new-normal-retail-store-design.mp3?stats-code=cmsite
Realizing the Value of Aluminum for Retailers

#228 Realizing the Value of Aluminum for Retailers

Posted 4 months ago Tagged aluminum CMI convenience stores gas stations NACS recycling Sustainability Defined

Scott Breen, Vice President of Sustainability, Can Manufacturers Institute Are aluminum containers the next big […]

https://conveniencematters.com/episode-player/3481/228-realizing-the-value-of-aluminum-for-retailers.mp3?stats-code=cmsite
Energy and Cost Savings When They are Needed Most

#224 Energy and Cost Savings When They are Needed Most

Posted 5 months ago Tagged convenience stores energy savings Energy Star NACS sustainability

Jerry Lawson, National Manager of Energy Star Small Businesses and Congregations, U.S. Environmental Protection Agency […]

https://conveniencematters.com/episode-player/3541/224-energy-and-cost-savings-when-they-are-needed-most.mp3?stats-code=cmsite
The Future for Convenience is About Winning Trips

#223 The Future for Convenience is About Winning Trips

Posted 5 months ago Tagged convenience store Fuels Institute gas station NACS NACS SOI NACS State of the Industry

Lori Stillman, Vice President Research, NACS What do retailers need to know to win customers? […]

https://conveniencematters.com/episode-player/3521/223-the-future-for-convenience-is-about-winning-trips.mp3?stats-code=cmsite
Changes in Customer Behavior During the Pandemic

#222 Changes in Customer Behavior During the Pandemic

Posted 6 months ago Tagged convenience stores coronavirus dunnhumby Fuels Institute NACS pandemic retail

Jose Luis-Gomes, President North America, dunnhumby The retail climate was shifting rapidly from brick-and-mortar to […]

https://conveniencematters.com/episode-player/3502/222-changes-in-customer-behavior-during-the-coronavirus-pandemic.mp3?stats-code=cmsite
Retailers Weigh In On The New Normal

#221 Retailers Weigh In On The New Normal

Posted 6 months ago Tagged convenience store coronavirus gas station NACS pandemic retail survey

Jeff Lenard, VP Strategic Industry Initiatives, NACS NACS surveyed retail members to find out how […]

https://conveniencematters.com/episode-player/3511/221-retailers-weigh-in-on-the-new-normal.mp3?stats-code=cmsite
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Whether it's for food, fuel, drinks or snacks -- about half of the U.S. population is at a convenience store every day. We sell 80% of the country's fuel and we are 4% of the total U.S. economy. We'll talk about what we see at stores -- and what the future may hold -- as long as it's convenient.

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