Convenience Matters

Talking all things convenience and fuels.

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Category: General Convenience

The Future for Convenience is About Winning Trips

#223 The Future for Convenience is About Winning Trips

Posted 6 months ago Tagged convenience store Fuels Institute gas station NACS NACS SOI NACS State of the Industry

Lori Stillman, Vice President Research, NACS What do retailers need to know to win customers? […]

https://conveniencematters.com/episode-player/3521/223-the-future-for-convenience-is-about-winning-trips.mp3?stats-code=cmsite
Changes in Customer Behavior During the Pandemic

#222 Changes in Customer Behavior During the Pandemic

Posted 7 months ago Tagged convenience stores coronavirus dunnhumby Fuels Institute NACS pandemic retail

Jose Luis-Gomes, President North America, dunnhumby The retail climate was shifting rapidly from brick-and-mortar to […]

https://conveniencematters.com/episode-player/3502/222-changes-in-customer-behavior-during-the-coronavirus-pandemic.mp3?stats-code=cmsite
Retailers Weigh In On The New Normal

#221 Retailers Weigh In On The New Normal

Posted 7 months ago Tagged convenience store coronavirus gas station NACS pandemic retail survey

Jeff Lenard, VP Strategic Industry Initiatives, NACS NACS surveyed retail members to find out how […]

https://conveniencematters.com/episode-player/3511/221-retailers-weigh-in-on-the-new-normal.mp3?stats-code=cmsite
Broader Retail Implications from Coronavirus

#220 Broader Retail Implications from the Pandemic

Posted 7 months ago Tagged convenience stores coronavirus gas stations NACS retail The Content Guy

Kevin Coupe, Content Guy, MorningNewsBeat.com The coronavirus is having a massive effect on retail. It’s […]

https://conveniencematters.com/episode-player/3490/220-broader-retail-implications-from-coronavirus.mp3?stats-code=cmsite
The Evolution of Convenience through Data

#216 The Evolution of Convenience through Data

Posted 8 months ago Tagged benchmarking convenience store Fuels Institute gas station NACS SOI NACS State of the Industry

Since 1970, NACS has been publishing industry data, helping convenience retailers and their suppliers improve […]

https://conveniencematters.com/episode-player/3462/216-the-evolution-of-convenience-through-data.mp3?stats-code=cmsite
Put People First to Grow Profitability

#212 Put People First to Grow Profitability

Posted 8 months ago Tagged convenience stores customer experience gas stations NACS

Michel Falcon // hospitality industry entrepreneur Would you go back to a store where they […]

https://conveniencematters.com/episode-player/3437/212-put-people-first-to-grow-profitability.mp3?stats-code=cmsite
Design the Ideal Customer Experience

#211 Design the Ideal Customer Experience

Posted 9 months ago Tagged convenience stores Omni Talk retail apocalypse Taction

Chris Walton // CEO and Founder of Omni Talk and Third Haus How do you […]

https://conveniencematters.com/episode-player/3431/211-designing-the-ideal-customer-experience.mp3
Values Matter, Demographics Don't

#209 Values Matter, Demographics Don’t

Posted 9 months ago Tagged convenience stores customer experience NACS NACS Leadership Forum Valugraphics

David Allison // human behavior and values thinking expert Relying only on demographics to stereotype […]

https://conveniencematters.com/episode-player/3410/209-values-matter-demographics-dont.mp3?stats-code=cmsite

#206 Brand Strategy

Posted 10 months ago Tagged convenience stores Fuels Institute gas stations NACS

Mike Lawshe // President // Paragon Solutions Brand strategy is more than just a new […]

https://conveniencematters.com/episode-player/3387/206-brand-strategy.mp3?stats-code=cmsite

#204 Sustainability Strategy for People, Planet, Prosperity and Convenience

Posted 10 months ago Tagged convenience stores gas stations NACS

Scot Case // Owner // Responsible Sourcing Solutions The term sustainability has become a catch-all […]

https://conveniencematters.com/episode-player/3374/204-strategy-for-people-planet-prosperity-and-convenience.mp3?stats-code=cmsite
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Whether it's for food, fuel, drinks or snacks -- about half of the U.S. population is at a convenience store every day. We sell 80% of the country's fuel and we are 4% of the total U.S. economy. We'll talk about what we see at stores -- and what the future may hold -- as long as it's convenient.

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