How a small and mighty convenience store owner is inspiring other independent retailers to take […]
Posted 5 months ago Tagged storytelling
Sharing your company story leads to more engaged employees and customers. Hosted by: Jeff Lenard […]
Posted 7 months ago Tagged frictionless payment self-checkout
Convenience is about speed and choice. In this episode, we talk with innovative Founder and […]
Posted 9 months ago Tagged leadership
Good leaders appreciate that employee experience is critical to the delivery of a great customer […]
Posted 10 months ago Tagged franchisee
According to this independent operator, “your net worth is your network” and connecting with other […]
Posted 10 months ago Tagged disruption
Innovation is important but it must be done with purpose and intention and with leadership […]
Posted 1 year ago Tagged LIFT Initiative store design
Consumers are interested in a sense of fulfillment when they shop their local convenience store, […]
Posted 1 year ago Tagged employees human resources NACS HR Forum training
Engaging customers is something Disney and convenience stores have in common. A former Disney employee-turned-convenience […]
Posted 1 year ago Tagged community independent operator
The Retailer Deep Dive series showcases industry leaders who are staying ahead of the ever-changing […]
Posted 1 year ago Tagged convenience store NACS Ideas 2 Go pandemic
Rachel Krupa, Founder/CEO, The Goods Mart The Retailer Deep Dive series showcases industry leaders who […]