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#223 The Future for Convenience is About Winning Trips

https://conveniencematters.com/episode-player/3521/223-the-future-for-convenience-is-about-winning-trips.mp3?stats-code=cmsite

Lori Stillman, Vice President Research, NACS

What do retailers need to know to win customers? What do customers want from and look for in stores that will win their loyalty?

Lori Stillman, Vice President Research, NACS

Hosted by:

Jeff Lenard, VP Strategic Industry Initiatives, NACS and Donovan Woods, Director of Operations, Fuels Institute


Posted On April 13, 2020

Posted By Convenience Matters

Posted In General Convenience

Tagged convenience store Fuels Institute gas station NACS NACS SOI NACS State of the Industry

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Whether it's for food, fuel, drinks or snacks -- about half of the U.S. population is at a convenience store every day. We sell 80% of the country's fuel and we are 4% of the total U.S. economy. We'll talk about what we see at stores -- and what the future may hold -- as long as it's convenient.

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